And if they don’t find what they’re looking for, the chatbot can convert conversations into support tickets. Multiple chatbotsPlus, all chatbots are fully customizable with CSS, so they can be designed to be visually compatible with the rest of your website. For example, Bank of America’s chatbot can tell customers their account balances and payment information, and even assist them with tasks like bill payment. Plus, for companies with multiple customer-facing teams, a chatbot can also make sure that each customer is able to reach the one that’s best-suited to help them. What is the best free AI chatbot? Intercom. …